Return/Refund Policy:

Please note that we are accepting returns/refunds incase of only damage with proper Unboxing video.

No return / exchange  incase of likes & Dislike Or Size Issue .

We only give a one-time exchange within 24 hours  of delivery.

Any complaint regarding damage or stains must be reported to us within 24 hours of Delivery. If there is a problem from our side, we will pay the shipping charge, but if there is no problem from our side, you will have to pay the shipping charge. We will exchange or refund once we receive the product back in our office.

While we are committed to maintaining a long-lasting relationship with our customers by providing them 100% satisfaction, we are unable to accept returns or exchange of customized products.

*Cancellation Policy:*

Purple Passion allows you to cancel your order. 
If you wish to cancel your order kindly once check the terms of the cancellation.

If you wish to cancel the order kindly ensure that you cancel your order within 6 hours after placing the order.

Once the order is delivered we don't accept return and refund.

*Color and Description Discrepancy*

The apparel description on the website contains details and product specifications which are approximate values, closest to reality. 
While we strive to be accurate in showcasing colors there still may be minor variations because of the light and settings during photography and also the color settings and properties of various monitors. 
Other details like weight, work details, and size may vary slightly as well. 
Hence the customer should keep in mind the slight variation when placing the order online. 
Purple Passion believes that every customer placing an order is absolutely aware of these minor variations that may occur with respect to the actual color of the outfit received.

*Embellishment related Issues*

Apparel consisting of embellishments like beads and sequins usually has the tendency to come off. 
Even with perfect handling, care and packaging this cannot be completely avoided. 
During physical transit, some of them may come loose. 
Hence if you see such situations arise when you unpack or wear your attire, do not worry as it is a common issue.

Get in touch
Purple Passion 
Email: purplepassion.in@gmail.com 
WhatsApp: +91 8072511564